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  have you tried all the local hdware opt
  Posted by: betmkaplan on Jul-04-13 9:08 PM (EST)

Lowes, Home Depot, Ace, True Value, Tractor Supply.
Then there is Grainger and McMaster.
you ask for a hand truck wheel bearing replacement. Make sure the parts match, an inner/outer diameter rule is a useful tool for this.

There are how to pictures on the mfgr website.

If you can wait, and email them, I am sure they will send you a replacement or guide you to local parts. Tell them why you need it, if its a product defect give them a chance to make it right. Ask with a smile, it goes a long way.
Good luck, Kaps

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