trial and error. I actually got lucky with mine and got it how I wanted it on the first try, but it was truly luck. The front is an inch lower than the back (9.5" and 8.5" as I recall). I also second the inflatable seat pad. My buddy lent me one of his from Wenonah and I was amazed at the difference it made. They don't look like much, but I'm a believer.
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