more from Tiderace...
Posted by: old_user on Nov-17-12 3:01 PM (EST)
I read your message with a certain horror.
As a company we donít involve ourselves with direct communication through country specific news groups and bulletin boards such as this one (until now!). Sales, marketing and communication are handled by dealers/distributors in respective countries, and we try to keep them informed about our products as best we can. It's a cause for concern when the perception of our company values intentionally or unintentionally deviate from what we stand for and what we try to achieve. We also realise, sometimes with regret, that curbing the enthusiasm of passionate individuals is beyond our control, especially in public forums. It's our policy never to directly compare our products with those from another manufacturer. Our products are aimed at discerning paddlers who can evaluate the merits, advantages/disadvantages, shortcomings of our products for themselves. We rely a lot on the integrity of our dealers to uphold this quality of service and to guide a potential customer to purchasing the best product for them - whether it be a Tiderace product or not. Beyond what is available on our website and in dealer workbooks, we will happily supply anyone who requests further specific information about the design and construction of our kayaks. We openly reveal what our boats are made of, down to individual layers within our laminates, resin types and quality, reinforcing materials - also design features such as stability, resistance and load carrying values (we can quote this for specific paddler weight/boat weight/cargo weight combinations). We could (possibly) bore you for hours on our design philosophy and our interpretation of how kayaks should perform and handle - we paddle our boats avidly and we believe in what we create.
So I urge you to disregard any offensive, defamatory or derogatory assertions supposedly said on our behalf as these are unlikely to reflect the true values of what we stand for. If specific answers are not forthcoming by our official partners, please get in touch with us direct.
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