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  Last time I checked
  Posted by: bowrudder on Oct-13-12 1:58 PM (EST)

REI had a sort of 'no fault' return policy. You could return anything for any reason. A return policy that good shouldn't be abused, but if they screwed up the order (as it sounds), then why don't you simply get a refund? I have NEVER heard of anyone being "locked in" to a purchase at REI. You are a first.

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