Just keep in mind that are a bunch of exclusions on what gets included in the refund, according to REI:
"Your refund is based on eligible purchases, which exclude REI-OUTLET.com and sale and clearance items, (prices ending in $._9 or $._3), items discounted 15% or more, gift cards, REI Adventures trips, REI Outdoor School classes and outings, sales tax, postage, mounting, engraving, labor, rental fees and membership fee."
Doubt he will get a refund on his kayak purchase.
1 Canoe/Kayak Trailer
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