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I know not everyone is ever happy with any particular company. When I called and ordered my dry suit, the sales rep was extremely helpful and went out of his way to help me get what I needed in a dry suit. If I had any thing I didn't like about the suit, its that it is a little difficult to get the top portion on. If the zipper is even a little closed, it's damn near impossible. The instructions that came with my suit did specify the zipper needed to be all the way open so I can't fault the design.
All in all, I'm thoroughly pleased and wished I lived near the ocean still to brave the winter surf.
I have noticed that around the neck I do get moisture building up but I have discovered that is not from leakage but my clothes wick the moisture up so it accumulates there (I put Vaseline on the zipper end points). The material seems durable and it is reinforced at the right locations. I love the integrated booties - I wear my NRS neoprene boots over top and it makes for a great combination. It does have a chest side pocket and it is small but really if it were larger it wouldn't be accessible anyway with a pfd on - I put my keys in it.
It does not come with head gear but that is a different product and is easily compensated for - I bring along a hood from an old gortex coat.
It is pricey but a great product - highly recommended.
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