See Products from Suspenz Kayak, Canoe & SUP Storage Racks in the Buyers' Guide!
|Suspenz Kayak, Canoe & SUP Storage Racks in the Buyers' Guide:|
• Ceiling Hoists
• EZ Wall Racks
• 2-Boat Free-Standing
• Folding Wall Rack
• 4-Boat Free-Standing
• SUP Racks
• Deluxe Wall Mount
• Kayak J-Racks
• Kayak Locking Cables
• Marine 2-Boat Free-Stand
The only issue I had was the online description stated it had adjustments for width, depth and length of Kayaks, and even gave a chart to set up the distance between the two stands. When I received the product it came with a 1 piece cross bar that did not allow for any length adjustment. I phoned Suspenz and was told that the new bar is adjustable and I apparently did not receive that. I was told that Pam would call me as she was more familiar with the new bar. Just as I was finishing putting it all together Pam called and confirmed that I did need the new bar. She told me to go ahead and use the existing bar and she would have the new one shipped to me. When I received the new one I also received an email with a prepaid RMA to send the other bar back. This was a very pleasant experience with Excellent customer service that is lacking today with most purchases.
The Suspenz Rack is an excellent product, well worth the money. Very well constructed, powder coated and best of all "Made in the USA". My wife and I can now paddle for a few hours come home roll the rack out to the driveway, load them and rinse them and all our gear and roll it all back in the garage in time to enjoy happy hour. Very pleased with the rack and the customer service.
The directions were in English and not translated by a high school student. The actual number of steps were reasonable and not an issue. I only found one discrepancy between the pictures and the written instructions - a call to Suspenz answered that.
Once put together my boats went on easily and they look to be held in a very stable manner.
I like the stand and would buy it again.
It has now been well over 1 1/2 years and the Suspenz rack has been fantastic. The rack is very well made and the solution is perfect. I have 2 heavy boats on it (Pamlico 140 & Tsunami 145) and two lighter boats (12 foot Calypsos). It is very easy to get the boats off and on and keep them safe and off of the garage floor. I highly recommend Suspenz and their products.
The purchase of the Suspenz was one of the most crucial in protecting our investment in these boats. Easy to move, easy to adjust with 2 different size boats,the bulkheads are in 2 separate places so the free standing set was the one for us, easy to load and unload for one person! We are so pleased with the Suspenz we would recommend it to anyone. This is a great product!
The 2 rack system was received, un-packed and installed in less than 45 minutes. I could not be happier, I feel secure knowing my investments in some fine watercrafts are nestled quite firmly in a system that is so easy to use.
I highly recommend the Suspenz rack system, these guys get it - wonderful people to talk to as well.. did I mention that shipping was fast... I can't even paddle that quick
100,000+ people can't be wrong!
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