You are responding to the following review:
Submitted: 06-02-2001 by garym053
I initially purchased 4 #875 Hydra Glides to carry my kayaks on. However, the area of the pads seem too small and were putting dents in the hull when the boats were loaded. I decided to eat the $220.00 and install 2 Hull-A-Ports. They seem to carry more of the kayaks weight on the side as well as supply more area of contact. While installing, I noticed that the flange in the base where the base pad fits into, was broken on one of the Hull-A-Ports. I emailed Thule's support and asked them to replace the broken one and asked if I could buy a spare as it's obviously the weak point if it was broken out of the box! Thule's response was that I should take the Hull-A-Port to my dealer and ask them to call Thule while I am there! It's 100 miles round trip. My response to Thule was that this was CRAP and I asked if Thule was going to pay my time and mileage! I would rate them zero, but one is as low as this site goes!
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