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Submitted: 01-14-2013 by Dreamweve I recently ordered a new product from Reed Chillcheater in the UK. I ordered the universal tuilik which has two decks,one for an ocean cockpit and one for a keyhole cockpit. This is a unique concept.While I think that the product is well made and of good quality,my problem is with their customer service. The keyhole deck does not fit the boat it was ordered for. I have emailed Reed 6 different times and 3 different ways. They will not answer me. Luckily it will fit 3 of my other boats. This is obviously not a good company to deal with.

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