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Submitted: 09-06-2012 by Bill

Recently bought the Expression 15. Like the handling and stability. Do not like the seat back due to the height when lowered. I wrote Customer Service but never got a response. I called and asked if I could put the seat that is in the Essence in the Expression. The guy I talked to did not seem to know much about the seats. He only said I could put a 3XP Backband in. He also said he did not know how to do this. Very poor customer service.
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