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Submitted: 06-15-2011 by Paxratt
The boat deserves a rating of 20. Wilderness Systems customer service however deserves a zero. When we invest as much as we do in a product, it is beyond understanding why Wilderness Systems are either unresponsive or blame the customer (You hit rocks). I paid full price for a Pungo, and got a blem. Didn't last two seasons. My first Pungo lasted 8 years. I replaced THE BLEM with another Pungo but if I have any more problems it will be my last due to the company's lack of customer service. It's the best kayak out there, though.
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