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Submitted: 08-11-2010 by blackboat Design......absolutely superb. Construction......marginal. Paid out of pocket to have a manufacturing defect repaired AFTER being promised by importer/rep Michael Martinov that I would be reimbursed for the repair. It is a year later and he has paid nothing, dodged two different BBB complaints by changing business addresses and completely lied about everything. If you want customer service, do not buy a Nelo.

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