Submitted: 10-20-2009 by Dashi
I bought a Qayak over the summer. It has some pros and cons. First the good: Great price, fast delivery, Boston valves, has some big detachable skegs that make it track really well.
The negative aspects of this product are: It has an "open hull design" that is it lets in water in the front and back (i sat in a puddle of cold water for hours), it has 12 small drain plugs that don't fit very well- that lets in water too. My boat had a cracked Boston valve fitting. I discussed all of these issues with Qayak customer service and they agreed to send a new bladder to fix the cracked Boston valve. After a month and not receiving this replacement part, I emailed them again. Now it is 10 days later and still no response or replacement part. So I have to give their customer service a fail and the product over all a failure. It leaks! I believe this is a company that will disappear within a year