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Submitted: 10-14-2009 by brodgers

I reviewed this previously and still think the trailer is great. I've had a lot of trouble with an accessory though and non-responsive customer service. I ordered the risers to solve the fender clearance issue. Nice idea, but the bolts did not work as the originals were too long.

I've tried repeatedly via email to get correct replacement bolts and there has been no response over a couple of months now. I wasted my money with the risers as I can't use them. While this seems to be a good product, the lack of response to simple email questions is not acceptable.

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