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You are responding to the following review:

Submitted: 07-09-2008 by Jeff Hill

The following is regarding the "lack of quality" and attention to detail about my recent purchase (04/05/2008). I have sent an email to Malibu and I am waiting for a response.
  1. The tie-down brackets were installed incorrectly and the brackets are pulling off the kayak - the rivet penetrated too deeply leaving only one side attached.
  2. The 4-point hatch does not line up correctly with the base and it does not seal. I think this is a design flaw with the new Extreme.
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