Your #1 source for kayaking and canoeing information.               FREE Newsletter!
my Profile
Product Reviews - Send Message

You are responding to the following review:

Submitted: 10-31-2007 by Tim L

We have had Aquabound Sequels for the last five years, great paddles but a bit heavy, indestructible, but with a couple of newly purchased kevlar sea kayaks decided it was time for something lighter. I picked up a Stingray and Manta ray all carbon paddles with the TLC this spring at the Seattle REI store. What a difference the lighter weight made, really nice paddles.

There is a very distinct crunching, snapping sound when two carbon fiber shafts are crushed flat to the pavement by a car tire. The crunching sound was followed by a nauseous feeling in my gut similar to when I misplaced by visa card. As I folded the remnants of my 2 paddles into a green garbage bag, I felt resigned to forking out another $400.

Back at the REI store, I told my sad tale to the sale clerk who refused to sell me another couple paddles until I contacted Aquabound. “They have great customer service” was all she said.

So I emailed Aquabound, and received a phone call the next day. “Send me what you have, and we will make it whole again” was the reply. Within 3 weeks, I have my paddles back, in perfect shape, with new carbon shafts and a bill for only $50.00.

I don’t recall the last time I’ve experienced such excellent customer service. BRAVO!!! REI, BRAVO!!! Aquabound

Your E-mail Address:

Please enter 1234 (spam prevention, thanks!)

Your Message:

* All you need to do is submit the form above and an email message will be sent to the owner of the ad you are enquiring about.

Family kayak vacations this summer
San Juan Islands
See Whales & Eagles

Follow us on:
Free Newsletter | About Us | Site Map | Advertising Info | Contact Us


©2014 Inc.