Submitted: 04-23-2007 by jt
I ordered the penobscot canoe from LLBEAN (royalex). I received it from Roadway Freight Company that Old Town uses. The canoe came with a 4 x 2 hole on the side and burned/dimplings near it. I was upset with it and refused delivery. Informed LLBEAN. They sent me another canoe expediently, but the second canoe had two parallel lacerations on its side. Refused again. Third try, the canoe came in two weeks, also expedited as I had a planned trip. However, yet again, the freight company delivered the third canoe with a severely dented hull. Refused for the third time and not looking forward to any more of Old Town canoes, be it due to their craftsmanship or choice of freight service.