You are responding to the following review:
Submitted: 01-08-2007 by scomcc
I will be the first to state emphatically that I am extremely hard on my equipment. Here in the North West, the elements and environment can be even harder. In other words, if your equipment fails then you can be in serious trouble. With that said I own, paddle and race 3 different Futura models and have never experienced any problems associated with poor quality or craftsmanship. These boats are very well constructed and tough to boot. Case in point: I was surfing ferry wakes in the Puget sound in my wife’s Futura II, and ran up on a submerged piling, flipping me and the entire boat clean out of the water (did I mention that I am hard on my equipment?). After getting myself patched up my attention turned to the boat. Aside from having to bend the rudder back into place and some scratches in the clearcoat there was nothing wrong with the boat. I expected some water in the hull from being upside down in the surf for a ˝ hour or some cracks around where the rudder pin enters the hull…nothing. This boat is awesome! I recently had the opportunity to share this experience with the owner of Futura at a kayak symposium. He actually offered to trade the boat out if I found any structural damage. Now that’s putting the customer first!
Bottom line, if you want a want to own a Surf Ski crafted by a company that is as serious about quality as it is to its commitment to customer service then I would hands down recommend a Futura.
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